Policy Last Updated: March 17, 2021
1. PII We Collect
We collect the following Personally Identifiable Information from users who buy our products and services: name, e-mail address, telephone number, address, and credit card number.
We also may use “cookies” to collect certain information from all users, including website visitors who don’t buy anything through our Website. A cookie is a string of data our system sends to your computer and then uses to identify your computer when you return to our Website. Cookies give us usage data, like how often you visit, where you go at the site, and what you do.
2. Our Use of PII
We use your Personally Identifiable Information to create your account, to communicate with you about products and services you’ve purchased, to offer you additional products and services, and to bill you. We also use that information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.
3. Protection of PII
We employ reasonable security tools to protect Personally Identifiable Information. Unfortunately, even with these measures, we cannot guarantee the security of PII. By using our Website, you acknowledge and agree that we make no such guarantee and that you use our Website at your own risk.
4. Contractor and Other Third Party Access to PII
We give certain vendors, employees, and independent contractors access to Personally Identifiable Information. Those contractors assist us with services ancillary to our business or during the course of providing you your requested service. All those contractors are required to sign contracts in which they promise to protect PII using procedures reasonably equivalent to ours. (Users are not third-party beneficiaries of those contracts.) We also may disclose PII to attorneys, collection agencies, or law enforcement authorities to address potential terms of service violations, other contract violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property.
As noted above, we compile Website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include PII.
5. Accessing and Correcting Your PII
Customers may change the data contained on their profile at any time by either logging in and changing their information online or by calling a customer service representative at 617-953-6203.